Terms of Service

1. Definitions

"Platform" means One Million Paws and the software that operates the Service. "Globe Owner" or "Owner" means an account holder who creates and configures a globe. "Slot" means one purchasable position on a globe's 3D sphere. "Buyer" means a person who purchases a slot on any globe. "Content" means photos, names, captions and other material uploaded to a globe.

Wherever these Terms refer to "you", it means either an Owner or a Buyer, depending on the action you are taking on the Service.

2. Accounts

Owner accounts are created via email magic link or, where enabled, Google sign-in. You are responsible for keeping your account credentials secure and for all activity under your account. You must provide accurate information and promptly update it if it changes.

Buyers are not required to create an account to purchase a slot; a purchase is tied to the email address used at checkout.

3. Plans & billing

There is no free plan. Owners subscribe to one of three paid plans (Starter, Growth or Scale), each with its own monthly price, number of globes, maximum slots per globe, and cap on total occupied slots. Plan limits are published on the pricing page and enforced automatically by the Platform. The Platform charges no fee on slot sales; the subscription is the only cost to the Owner.

New subscriptions include a 14-day free trial that requires a valid payment card; if you do not cancel before the trial ends, billing starts automatically. Plans are billed monthly in advance through Stripe and renew automatically until cancelled. If an Owner's total occupied slots exceed their plan's limit, the Platform automatically upgrades the subscription to the next tier so that slot sales never stop; the Owner is notified when this happens. You can cancel or manually change your plan at any time from your dashboard; changes take effect at the start of the next billing period unless stated otherwise. If a subscription lapses and is not renewed within the grace period stated on the pricing page, the Owner's globes are paused (read-only, no new sales) until the subscription is reactivated.

4. Slot purchases & refunds

A slot purchase reserves one position on a globe and is processed through Stripe Checkout. Prices are set by the Owner for their globe and shown in the globe's chosen currency before payment.

A Buyer may request a refund within 14 days of purchase if the uploaded photo has not yet been approved by the Owner. Once a slot has been approved and published, refunds are handled case by case between the Owner and the Buyer, and the Platform may assist but does not guarantee a refund outcome.

5. Payouts & Stripe Connect

The Platform takes no commission on slot sales. Slot payments are processed as direct charges on the Owner's own connected Stripe account, and the Owner keeps 100% of the sale price; Stripe's standard processing fees are charged to the Owner's connected account, not to the Platform.

An Owner must complete Stripe Connect onboarding and have payouts enabled before their globe can accept slot purchases; a globe cannot go on sale until then. Once enabled, proceeds are paid out directly to the Owner's connected bank account on Stripe's standard payout schedule. Owners are responsible for any tax reporting obligations arising from their payouts.

6. Content & moderation

Owners are solely responsible for moderating Content submitted to their globe and must approve a slot before its photo becomes publicly visible. You may not upload Content that is illegal, infringing, pornographic, hateful, violent, or that depicts animal cruelty or abuse.

The Platform reserves the right to remove any Content or suspend any globe that violates these Terms or applicable law, with or without notice.

7. Intellectual property

You retain ownership of any Content you upload. By uploading Content, you grant the Platform and the relevant globe's Owner a worldwide, royalty-free license to host, display, reproduce and distribute that Content solely for operating the globe and the Service.

The Platform's name, logo, globe-rendering technology and software remain the exclusive property of One Million Paws. Owners may use their own logo and brand colors on their globe on any paid plan.

8. Data processing & GDPR

The Platform processes personal data as described in our Privacy Policy. Core infrastructure processors include Supabase (database, authentication and file storage), Stripe (payments and payouts), Upstash (caching and background job queues), and Vercel (hosting and edge delivery).

Where the General Data Protection Regulation (GDPR) applies, the Platform acts as a data processor for Owners with respect to Buyer data collected through an Owner's globe, and Owners act as the data controller for their own community's data.

9. Cookies

The Service uses strictly necessary cookies for authentication and session management, and may use additional cookies for analytics and remembering your language preference. See our Privacy Policy for details on the categories of cookies used and how to manage them.

10. Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, One Million Paws is not liable for indirect, incidental or consequential damages arising from your use of the Service, including lost revenue from a globe or disputes between an Owner and a Buyer.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud or gross negligence.

11. Termination

You may stop using the Service and close your account at any time from your dashboard. The Platform may suspend or terminate an account or globe that violates these Terms, engages in fraudulent activity, or poses a risk to other users, with notice where reasonably possible.

Upon termination, outstanding payout obligations for completed sales remain due, and Owners remain responsible for any refund obligations to Buyers.

12. Governing law

These Terms are governed by the laws of Romania, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the competent courts of Romania, except where mandatory consumer-protection law grants you the right to bring proceedings elsewhere.

13. Changes to these Terms

We may update these Terms from time to time to reflect changes to the Service or applicable law. We will update the "Last updated" date above and, for material changes, provide reasonable notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms can be sent to support@onemillionpaws.com. We aim to respond to all support requests within a few business days.